FAQ

What’s your return policy?

Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.

Do you ship overseas and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.

How do you ship?

  • We ship our products worldwide and all packages are shipped very discreetly.
  • Our business name or whatever else that would suggest pharmaceutical contents of the package is in no way used in our shipments.
  • Packaging types are changed continuously to obtain max delivery fulfillment!
  • We normally ship in gentle toys, video cassettes, dolls. We wrap items in carbon photo paper. X-ray will no longer penetrate.
  • The size of our package is never large than what could cause unnecessary suspicion. If the order is simply too much to get in one package, it will be divided into two or more packets.  We offer all in one Shipment & Handling fee.
  • We reuse unique cardboard papers for packaging products that fits in because we are an ecological orientated business enterprise and because this manner there’s extra possibility to deliver safely
  • Shipments are dispatched from various delivery points and unique European countries.

How do i make my payment?

Information on where to send your payment is provided after your order is placed, and its sent directly to your e-mail. follow the payment instructions carefully to avoid unnecessary delay. In case you haven’t received it when placing and order, please contact us and we will send send by email.

How long does it take for you to receive my BITCOIN, Western Union, MONEYGRAM or Ria Money Transfer?

Payments made via Bitcoin, Western Union or MoneyGram are processed within 2-3 business days after we receive transaction data from you. If payment is rejected by BTC, MG, WU or RIA or data not correct then we send you an email and the whole process starts all over so be careful in order to avoid delays! If transaction is successful we ship in 24 hours after confirmation.

How do I change my order after it has been placed?

If you desire to make adjustments to your order, genuinely order a brand new order and push aside your former order (it’ll routinely be cancelled and eliminated from our machine if charge is not made within 60 days).
NOTE! Since order cancellations are not customary as soon as price is obtained, you ought to make necessary order modifications earlier than fee is paid.

How are large quantity orders handled?

If the order is just too large to enter one package deal, the order might be divided into the essential amount of packages to reduce the danger. No matter how massive your order is, we assure you of the equal discretion stage and repackaging as used for small sized orders.

Do you ship to P.O? Boxes and APO?

We ship to PO Box. We do not deliver immediately to APO; you could use your home/billing address. You can also use relatives/friends addresses from USA or EU. This way you’ll have 99% delivery.

How long is the process of ordering and shipping?

After submitting your order a confirmation is sent to your email with instructions on how to make your payments. We process and ship your order in 1 business day after payment is received. Shipping takes 2 to 5 business days and up to 100 days for remote countries. Note that business days are from Monday to Friday. Delivery time includes time necessary for international regular airmail, which must also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it! Please check your ORDER HISTORY before writing to us about delivery time! If its over 10 business days, PLEASE CONTACT US and together we will find the reason and the solution.

How successful is delivery?

All packages are shipped with discretion. Products are packed with extreme care and precaution. Shipments are send from different points in Europe and our organization name is not indicated on our packages in order to ensure the highest probability of successful delivery. We have been very successful customers form USA 99.9%, Canada and Europe 99.5%, South Africa 97%. We take responsibility of products sized.

Do you have customer service?

Our friendly and knowledgeable team is available to answer your questions 24/7.

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